Nearly 70,000 calls to Avon and Somerset Police’s non-emergency 101 helpline have not been answered quickly enough.

A Freedom of Information request made by the BBC has revealed an average of 70% of calls were answered within one minute between April and July 2014.

The force has a target of 85% of calls being answered within one minute.

Reported by BBC News. You can read the full story here. 

I am a journalist and author. I am a staff writer at the UK edition of WIRED magazine and in 2015 my book, Freedom of Information: A Practical Guide for UK Journalists, was published. I created FOI Directory in 2012.