One in seven calls to the police non-emergency number 101 goes unanswered in Lancashire, according to shock new figures.

And today the county’s constabulary apologised for being rated the worst in Britain over the four years since the help lines were introduced.

Reported by the Burnley Express. You can read the full story here. 

I am a journalist and author. I am a staff writer at the UK edition of WIRED magazine and in 2015 my book, Freedom of Information: A Practical Guide for UK Journalists, was published. I created FOI Directory in 2012.